Satisfaction Guarantee!

We stand behind our products. If, for any reason, you are not completely satisfied with your I Do Epic Hat, we offer a full refund when you contact us within 14 days of receiving your order.

Refund Process

If you need to request a refund, simply send an email to us at sunny@bartandsunny.com with your name and order number and we'll get back to you within 1-3 business days. Let us know what was unsatisfactory about your experience so we can improve! We do require photos if your product was defective. 

Returns Process

If you contact us and it's determined that your item(s) need to be returned, you can return it by mail:

Step 1: Package your items and the invoice that came with your order(s). 

Step 2: Take your package to the United States Postal Service. Be sure that all return packages are properly insured and trackable. Return shipping fees are the customer's expense. Keep the tracking information until your return has been processed.

Step 3: Mail your package to the following address:

I Do Epic, LLC

PO BOX 245

Rigby, ID 83442

Step 4: Please allow up to 21 business days for us to receive your return and process your credit.

We take the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

100% SATISFACTION GUARANTEE!